I love the attention being given to Periscope and Blab. My friend (and yours) Chuck Webster has blogged about both platforms and used them extensively. Dr. Brian Stork gave a great summary of his experience with Periscope here. Dr. Jimmie Legan, Sean Erreger, John Lynn and many others are contributing regularly to ongoing discussions about these platforms.
On his most recent post, Chuck pointed out this list of 5 potential uses for Periscope and other videocasting applications from Ross Simmonds:
Ross Simmonds’ 5 Potential Uses for Brands:
- Authentic look behind the scenes
- Exclusive promotion or deals
- Ask me anything or Honest Hours
- Creative and unique engagement initiatives
- In-the-moment storytelling
I thought I’d try to expand the list. Just in time for Chuck to host the November HITMC Twitter chat, I am starting this list of ways to use these emerging videocasting platforms in health care marketing. I’d love to crowdsource this list and continue to expand it. Please comment here or on Twitter, and I’ll add your suggestions to the list.
Let’s keep this going!
25 ways to use Periscope and Blab in Health IT Marketing
- Demonstrate your EMR on different devices to show a consistent user experience
- Share behind-the-scenes footage of your team hack-a-thon
- Create a series that answers the most commonly asked customer service questions one at a time
- Train your care team remotely
- Take turns introducing each other to your favorite causes, health care specialty groups, or nonprofit organizations
- Make your internal training meetings public
- Demonstrate tips and tricks for your product
- Create a virtual users’ forum to allow customers to speak with each other
- Discuss beta products or recently released versions to solicit quick product feedback
- Broadcast remote meetings of specialty-specific applications
- Answer questions live from the comments and chat
- Survey customers’ pain points
- Invite users to tweet about a particular topic to raise awareness
- Share live customer video testimonials
- Discuss blog posts on current trends in real time
- “Tease” (demonstrate) the first 5 minutes of a conference presentation or podium speech that you are giving
- Share favorite inspirational/motivational quotes one at a time
- Survey potential users for desired features and upgrades to your product
- Create virtual support group meetings for your specialty — cancer support groups, autism, epilepsy, etc.
- Share your town hall meetings
- Give access to your CEO and other executives to show that they are human (you’d be surprised how often the public forgets that they are real people)
- Demonstrate your company’s transparency by providing behind-the-scenes looks at your product development system or quality system
- Demonstrate your product in real life in customers’ hands
- Introduce your customer care team to the world
- Show your personality — try live freestyle rapping!
What can you add to the list?
I spoke to Dr. Chuck (@wareflo) and Ryan Lucus (@dz45tr) via a post #HITsm blab last week and what I would add is this: Blab and periscope allow a platform for transparent discussions about innovations and emerging models of care. These are conversation in which the community can actually take, the proceeds of which might actually solve real problems. I hope more HIT and HCM professionals embrace these new resources as I plan to use them to keep the care conversation going.
Shereese, thanks for your comment. I agree that there is a great deal of potential to keep conversations going. I think it will take some quality programming on a consistent basis by a few early adopters such as yourself.